New ticketing system
The switch to the new südtirolmobil ticketing system is already in full swing.
During this transition, different conditions of use apply to different tickets.
Top tip: Mobile tickets are always a great solution! If you buy your tickets and check in online using the südtirolmobil app, you no longer need ticket machines or validation devices – you’ll already have a valid ticket in your pocket.
Contactless tickets
- Südtirol Pass, Euregio Family Pass, Südtirol Pass abo+, Südtirol Pass 65+.
- Mobilcards: Contactless Mobilcards can be checked in as before.
Other types of tickets:
- Single tickets:
- regional buses: Single tickets available on board;
- urban buses: Tickets are available on board the buses, at the südtirolmobil ticket offices and from ticket machines.
- Group tickets: Tickets available on board regional buses.
- Südtirol Guest Pass: The ticket is validated using the QR code.
- Single tickets: These are sold as QR Code tickets. Validate them on the bus before departure.
- Mobilcard: Validate the card on the bus before departure. Please enter the date and name manually.
- Day passes for urban buses in Bolzano/Bozen and Merano/Meran: Available as QR Code ticket at südtirolmobil ticket machines and online via the südtirolmobil app. Day passes cannot be bought on board or from südtirolmobil ticket offices.
- Euregio 2 Plus: Available online via the südtirolmobil app and at ticket offices. Tickets are also available on board the buses.
- Pre-paid cards: Pre-paid cards are no longer available since August 2023 (info here).
The post-paid Südtirol Pass is the most convenient and flexible option. Every two months you will receive an invoice showing the amount due for the journeys you have made. The amount will be debited directly from your bank account via a SEPA mandate.
If you opt for the pre-paid Südtirol Pass, you can top up your card in the following ways:
- With immediate creditAt ticket machines in railway stations, bus stations, regional buses, and service counters, except those of Trenitalia.
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With credit after 24 hours up to a few days at ticket offices, ATMs and on our portal portal.suedtiromobil.info (by credit card, pagoPA or via online banking).
How do I validate my contactless ticket?
All tickets with the “contactless” symbol must be validated by approaching the sensor of the validating machine where the corresponding symbol is located. For those who prefer a smarter option, the südtirolmobil app allows you to validate your journey with a simple click.
It is now also possible to validate the transport of bicycles or pets at the new validating machines with the various Südtirol Passes.
How do I validate my ticket with a QR code?
The latest generation of validating machines with QR codes are now in use in stations and buses. Validation is simple: place the ticket at the bottom of the machine and wait for the green OK on the screen and the beep.
With the new validating machines it is now possible to validate the transport of bicycles or pets with the different Südtirol Passes. We recommend that you purchase your bike or pet ticket (day pass for transporting bikes) directly online via the südtirolmobil app.
If you’ve been charged the wrong amount, please e-mail us at contact@suedtirolmobil.info or call us: +39 0471 220 880. Any incorrect charges will be refunded.
55 new ticket machines have been installed at 55 railway stations in South Tyrol.
Two new ticket machines for buying train tickets and topping up Südtirol Passes (pre-paid) have been installed at Bozen/Bolzano Central Station. Other functions will be available soon.
Ticket machines have been activated at bus stations. It is now possible to buy fixed-price tickets (e.g. Mobilcard or day tickets) and to top up Südtirol Passes (pre-paid).
Is the ticket machine at your station not working? Inform the conductor before you start your journey so that you can buy a ticket on the train without having to pay a surcharge.